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Return Policy

 

Are you unhappy with your purchase?  If so, please email us at admin@threadededgeboutique.com, be sure to include your order number and reason for return/exchange. We will then provide you with the return shipping address.

 

**Returns are eligible for store credit only**

 

  • Returns must be unworn and unwashed with all tags attached. Please include your packing slip with the return.  
  • We accept returns for store credit for the full amount within 14 days from the date your order was received.
  • The buyer is responsible for the return postage unless the item was damaged.
  • Shipping fees are nonrefundable.
  • If items are sent back past the 14 days, the customer is responsible for the return shipping.
  • We recommend getting a trackable shipping label when you send your items back. We are not responsible for lost or stolen packages.
  • We reserve the right to refuse a refund if the items show any signs of wear or damage.

  

NON-RETURNABLE ITEMS: 

  • Accessories
  • Jewelry
  • Sale Items
  • International orders

 

EXCHANGES:

If you would like to exchange your item for different size, you must return your unworn/unwashed item back to us before 14 days. After we receive, check and approve your item for a refund, we will issue a store credit. Sale items are final and cannot be exchanged. If you have any questions about exchanging, don’t hesitate to email us at admin@threadededgeboutique.com and we will be happy to help!

 

Last Updated: 12/2018